Being Present for Delivery and Pick Up When Shipping a Vehicle
Someone will need to be present for delivery and pick up of a vehicle being shipped by an auto transport company. The specific terms vary by company, but many will allow the car owner or another designated person over the age of eighteen to handle the transaction on both ends of the shipment.
Allowing someone else to handle the transaction on one or both ends of an auto transport service may be convenient for multiple reasons. It may be a problem if problems arise or if last minute adjustments need to be made.
The vehicle will need to be inspected by you or your designated representative before it is shipped through an auto transport service, and upon receipt of delivery. Having the same person handle both ends of the transaction can help minimize the risk for overlooked damages or other problems.
If you need to have someone else handle the auto transport transaction for you, go over the car with him or her, in advance. Take photos, and create a list together of details and instructions. If you have a mobile phone, be sure to give him or her that phone number so her or she can instantly contact you with questions.
Make sure the auto transport company knows the name of your designated representative in advance. They may need something in writing from you in advance regarding your use of a designated representative, so be sure to ask about it.
If you have purchased a vehicle that you are unable to inspect prior to shipment but can inspect upon delivery, you have options, as well. Ask your vehicle seller for photos taken just prior to shipment through the auto transport company, and for a written statement as to the condition of the car. Ask your auto transport carrier to provide you a copy, in advance of delivery acceptance, of any report they collected upon picking up your vehicle. Check over both statements to ensure they match. If there are discrepancies, contact your vehicle seller and your auto transport carrier immediately.